House Keeping

House Keeping

The hotel sector around the world is a high revenue creator and provides relaxing and luxurious services and caters to the short-term housing, food, entertainment, business and leisure needs of guests at any given moment.

It doesn’t matter if a hotel is in the five-star category or a budget hotel, nothing sends a stronger message than cleanliness in the hospitality operation and that’s always maintained by the housekeeping department. Out of all the divisions which help run a hotel, housekeeping has always stayed out of the sight and carries out its never-ending duties 24x7x365 to provide clean, hygienic, fresh atmosphere and relief to every individual stepping into the hotel.

Like any other departments, housekeeping gives an individual a chance to make a successful career and accomplish diverse heights in the management up to the level of general manager.

Career Scope

After completion of the course, candidates may get opportunities in areas like hotels, resorts, tour and travel agencies, restaurants, lodges, guesthouses, etc. They can work as laundrymen, linen keeper, tailor, laundry master, executive housekeeper, associate housekeeping manager, etc.

The housekeeping unit today is well-versed not only in their main job but also multi-tasks. They also take care of gardening, laundry operations, centres, superiority control, cost control and to some amount also play the role of ‘guest relation managers’, upkeep the comfort and happiness of visitors.

Most complaints these days are forwarded to the principal housekeeper and fixed by the housekeeping staff. Only main grievances reach the front office to general managers.

Apart from this, the housekeeping section also does procure exclusive items for special occasions. In many hotels, this division also helps the sales team to earn revenue. It also has the experience, skill as well as information to run the rooms division.